Hotel Metropolitan Edmont Tokyo

Vary close to restaurants & train stations. Excellent service and staff Across the street nice take out store

The staff was able to help me with a taxi charge issue and they were always pleasant and patient. Breakfast Buffet was also very good.

Modern hotel, very clean nice bathroom

As is common in Japan, the room was quite small by NA standards The breakfast menu was somewhat limiting. Every morning there was a waiting list to be seated The hotel is somewhat far from nearest public transport (metro line) internet is free

Rooms are clean, staff is very polite . Many restaurants are close by. Two metro stations are walkable distance.

Clean and well maintained.

The property was in a convenient location. It was near multiple stations and from these stations you could travel to most areas of Tokyo quickly. The staff are super helpful and friendly. The bakery is amazing and has the sweetest staff too!

The property is pretty expensive for what you get. The rooms and bathroom are on the smaller side. We also had issues with cleanliness multiple days. The first day we arrived there was hair in the bed and even on other nights, when we put up the room cleaning sign, some area and trash were missed. Also, for better or worse it’s popular with tourists. Many of the guests were loud or rude. One room had shoes in the hallway! There also are limited washers and we ran into issues with that during our stay.We were also overcharged at the buffet (along with other foreigners in front of us). The woman at the register was really rude and even when we showed our room key for the listed discount, she ignored us.

We had a large room which fit all 4 of us. It was very nice, and spacious. Location and the restaurants at the hotel were great. We really enjoyed our stay.

Room Amenities (especially the shampoo and soap)

No trash cans in lobby

I love how spacious and well lit the room are.

That I couldn’t stay there longer. Excellent customer service and wonderful vibe.

Great location and good value.

Weird check-in process with long waiting times. Better come in later in the afternoon after the initial rush. Breakfast was also very expensive.

Good location in between two major station. Conveniently close to the Tokyo Dome. Room was extremely spacious and housekeeping did an awesome job. Front desk staff were amazing and always respectful. Great facilities as well!

Nothing, I liked everything about the property.

Wonderful place to stay while visiting Tokyo! Nice hotel in a quiet business area, very close to 2 main train stations and the subway, and the staff was very friendly and welcoming to English speakers. There is a small plaza next door with a few restaurants and Tokyo Dome is walking distance away (there are many restaurants and shops there that feel more welcoming to tourists). Bonus: our original flight was cancelled so we had to stay an additional night… the staff was very helpful in making accommodations for us which we are very thankful for! We definitely will stay here again when we return to Tokyo!!!

Metropolitan Edmont is one of the top hotels in Tokyo. It is located in the quiet area but it gives access to some JR and Metro stations, and Tokyo Station is just a 10 minutes taxi ride, and this essentially gives you access to the whole country. Staff and service are the top notch, they helped with any queries we had. Kindly kept our luggage while we were away exploring other parts of Japan, and nicely accommodated early check in when we arrived a bit early. Hotel Metropolitan Edmont is celebrating its 40th anniversary this year so I would like to congratulate their entire team with this, and express my gratitude for excellent service. Definitely will be staying here again and again.

Nice size for a Japanese hotel. Good amenities. Paid for breakfast, which was a good mix of continental and Japanese. Close to the subway, so helpful with luggage. Quiet, clean, comfortable

The room and bathroom were very comfortable. The staff was friendly and helpful. We forwarded our 2 large suitcases to the next city and the service worked perfectly and cost about $45.00. There is a convenience store in the i Garden building behind the East wing of the hotel, just across a small outdoor plaza, that we used for take out breakfasts. Two subway stations with access to several different lines are a few blocks away and we used subway for most of our travel in Tokyo. The hotel has an excellent Japanese restaurant.

We had no negatives about this hotel

I extended my checkout time by one hour and was charged 4,000 yen. Even though I had already paid a 10% VAT and a 13% property service charge, they still added another 2,000 yen in unexplained fees. The staff couldn’t clearly explain the extra charges in English, and since we were exhausted after our flight, I just paid it so we could check in.There was also one time when I told the staff to come back after 3 p.m. for cleaning, but they kept coming back and knocking on the door before then.

The room was smaller than I expected. The breakfast was expensive so I did not take it

The location is perfect! Away from the hustle and bustle of Tokyo! Very convenient to train station, and many restaurants in walking distance. The room is well appointed, and for Tokyo it's spacious for two tall people! We highly recommend this hotel! There is a Very Friendly Family Mart Store across the street, a noodle restaurant up the street, and a great bakery across of it! Everything you need to get your morning started. Very peaceful, clean, and modern area. We walked around at all times of the day, and never once felt afraid. We are two senior citizens, and at the end of a very busy day we were always Happy to See our Hotel!

We liked everything about the Hotel. No complaints from us! Housekeeping was there everyday, you were greeted whenever you were leaving and/or returning. No dislikes! It was a perfect place and hotel!

Excellently cared for & maintained large Metropolitan Hotel in good location to Tokyo Dome and Imperial Palace gardens.Easy one transfer railway access from Haneda Airport and good railway line options to get to other parts of Tokyo.Staff I encountered didn't have any language difficulties with english speaking guests.Hotel website is very helpful for first time visitors (to this hotel) re access etc.Breakfast was very good (for western visitors at least).

It's a seriously posh hotel. We actually stayed there under 2 different hats. For the first couple of days we paid privately and got rather a small room, but very comfortable. After that we hooked up with our guided tour group in the same hotel, and were moved to a much larger room, which we had obviously paid for as part of the tour package. Breakfast was included and it was great, with a large variety of both Japanese and Western foods. There are many staff members in the lobby, all very polite and eager to help with anything. There's a self service laundry room which is open 24/7, but you need to be astute in order to use it. In the evening there's a big demand, all the machines are taken and you need to time your arrival so as to coincide with a machine reaching the end of the its cycle. There's an excellent small Ramen restaurant very close to the hotel.

Not much to dislike. It was excellent, if you've got no issues with paying the required price. You get exactly what you pay for, excellent quality.